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More Than Half of U.S. Uninsured Say using Healthcare.gov is a Negative Experience


More Than Half of U.S. Uninsured Say using Healthcare.gov is a Negative Experience
Glitchy Spanish-language site leaves Hispanics in the lurch

(Washington, D.C.) – Although the Administration has declared that the Healthcare.gov website is largely functioning, and that people have been shopping for months, the uninsured who are the intended beneficiaries of the campaign are rejecting it. Nearly 60 percent of uninsured Americans who have shopped for care rate the experience negatively. This extremely high number of disappointed customers suggests Americans are simply not finding health care options that meet their needs. In addition, the Spanish-language version of the marketplace, CuidadodeSalud.gov, wasn't fully working until December – more than two months after the English site – and is still troubled by errors. According to Kaiser Health News, the Administration's poorly-executed effort has left those in the Latino population who primarily speak Spanish and are seen as crucial to the success of the health law, unable to sign up on time, but still subject to the tax penalty. Disappointment with the law among Hispanics is reflected in numerous polls, including a recent national survey that found Hispanics disapprove of how President Obama is handling health care by a margin of 57 percent to 41.

Jorge Lima, Policy Director of The LIBRE Initiative released the following statement:

"It is unacceptable that the Hispanic community has once again been left behind by this Administration. It is no wonder that Obamacare has been unable to meet its target enrollment numbers. Not only have President Obama and supporters of this law broken their promises to all Americans, but they have left out a key and necessary group to the success of this law by not providing Spanish speakers with the tools needed to enroll, if they choose to. That is why we are seeing consistent discontent and disapproval for the law across the country, and particularly with the Hispanic community."
Learn more about "The Accountability Project" campaign and LIBRE's efforts to keep elected officials accountable for supporting the flawed Obamacare law that is causing families everywhere to lose their current health care plan and lose their full time jobs. They are elected to make the right decisions for the people – let's keep them accountable.

For interviews with a LIBRE representative, please contact: Judy Pino, 202-578-6424 or Brian Faughnan, 571-257-3309.